Privacy Statement
This is the web site of Lismore Cooperative Telephone Company, and our postal address is contained at the end of this policy statement.
For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name and e-mail address. We collect the domain name and e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number.
The information we collect is used by us to contact consumers for marketing purposes, not shared with other organizations for commercial purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Web site and applicable laws, or to protect against misuse or unauthorized use of our Web site and to a successor entity in connection with a corporate merger, consolidation, sale of assets, or other corporate change respecting the Web site. If you do not want to receive communications from us in the future, please let us know by sending us an e-mail at the above address and we will be sure to note your information accordingly.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
With respect to security, when we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server and notify visitors of same on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at the below address or email.
Travis Halbur, General ManagerLismore Cooperative Telephone Co.230 S. 3rd Ave.Lismore, MN 56155Statement of Nondiscrimination
Lismore Cooperative Telephone Company is the recipient of Federal Financial Assistance from the Rural Utilities Service, and agency of the U.S. Department of Agriculture, and is subject to the provisions of Title VI of the Civil Rights Act of 1964, as amended, Section 504 of the Rehabilitation Act of 1973, as amended, the Age Discrimination Act of 1975, as amended, and the rules and regulations of the U.S. Department of Agriculture which proved that no person in the United States on the basis of race, color, national origin, age or handicap shall be excluded from participation in, admission or access to, denied the benefits of, or otherwise be subjected to discrimination under any of this organization's program or activities.
The person responsible for coordinating this organization's nondiscrimination compliance efforts is Travis Halbur, General Manager. Any individual, or specific class of individuals, who feels that this organization has subjected them to discrimination may obtain further information about the statutes and regulations listed above from and/or file a written complaint with this organization; or the secretary, U.S. Department of Agriculture, Washington, D.C. 20250; or the Administrator, Rural Utilities Service, Washington, D.C. 20250. Complaints must be filed within 180 days after the alleged discrimination. Confidentiality will be maintained to the extent possible.
Terms & Conditions
Lismore Cooperative Telephone Company Hosted Unified Communications Terms and Conditions. By accepting these Hosted Communications Solutions Terms and Conditions, you acknowledge that you have read, understand and agree to the terms and conditions below. All service orders and services are subject to these terms and conditions.
Hosted Unified Communications Terms and Conditions
1. Definitions
1.1 "Customer Data" means any data, information or other materials of any nature whatsoever provided to Provider by Customer or a User in the course of implementing or using the Services. 1.2 "Service Descriptions" means user manuals and other documentation relating to the Services that are made available to Customer by Provider in digital or hardcopy form, as updated from time to time. 1.3 "Service Fee" or "Service Fees" means the monthly or annual fees set forth in the Service Order to be paid by Customer to Provider as consideration for Provider's provision to Customer of the Services, but does not include usage fees, taxes or regulatory fees or surcharges, which Customer must pay in addition to the Service Fees. 1.4 "Service Order" means an order for Services or products. 1.5 "Service Plan" means the monthly or annual subscription plan a Customer agrees to in the Service Order. 1.6 "Service Order Addendum" means a Service Order agreed to by Customer subsequent to the initial Service Order. 1.7 "Services" means the products or services that are being provided to Customer as described in the Service Order, including any Additional Services set forth in a Service Order Addendum accepted by Provider. 1.8 "Software" means any proprietary software owned by, licensed by or which Provider has a right to sublicense that is used in or used to provide the Services. 1.9 "User" means a user of the software, client, mobile application or other web-based application, equipment, feature or functionality provided by Provider in conjunction with the Services.
2. Services
Provider will provide the Services set forth in an accepted Service Order subject to the terms and conditions of this Agreement. Provider hereby grants Customer limited, revocable, non-exclusive, non-transferable access to the Services for use by the number of Users set forth in the Service Order, for Customer's own internal business purposes. Customer agrees that Provider's obligations to provide the Services are expressly conditioned upon Customer's payment of the fees as and when due, and Customer's satisfaction of the technical requirements set forth in the Services Descriptions.
3. Term
This Agreement will commence on the date Provider accepts the Service Order and will continue for the period of time specified in the Service Order (the "Initial Term"). At the end of the Initial Term, the Agreement will automatically renew for an additional one-year period (a "Renewal Term"), and will renew at the end of each Renewal Term for an additional one-year Renewal Term, unless either party provides the other party, at least thirty (30) days prior to the end of the Initial Term or applicable Renewal Term, written notification of its desire to cancel the Services.
4. Termination
4.1 Early Termination by Customer: If Customer terminates the Agreement before the end of the Initial Term or any Renewal Term, Provider will charge Customer an early termination charge equal to 100% of the monthly Service Fee for the terminated Services, multiplied by the number of months remaining in the Terminated Term on the date of termination. 4.2 Termination by Provider: Provider is entitled, at its sole discretion, to suspend, terminate or change the Services without advance notice upon any misuse of the Services, Customer's breach of the Agreement, Customer's failure to pay any sum due hereunder, or suspected fraud or other activity that adversely affects the Services.
5. Fees, Billing and Taxes
Customer will pay the Service Fees for Services ordered by Customer. Provider will provide Customer with a monthly online billing statement. Monthly Service Fees will be paid in advance of each month's service. If any charges for the Services are due but unpaid for any reason, Provider may suspend or terminate the Services and all accrued charges will be immediately due, plus a late fee of $10.00. All Service Fees and other charges are exclusive of any taxes, surcharges, public utility fees and regulatory fees. Customer must dispute any charges in writing within thirty (30) days of the date of the charge, or Customer waives any objection.
6–20. Additional Terms
Additional terms govern telephone number assignment, privacy, prohibited uses, customer responsibilities, electronic recording, emergency 911 services, disclaimer and limitation of liability, indemnification, equipment, mobile application, intellectual property, portal upgrades, notices, force majeure, no class action, binding nature and assignment, governing law (State of Illinois), arbitration (administered by AAA in Springfield, Illinois), and entire agreement. The Provider Parties' maximum total liability to Customer will not exceed the amounts paid by Customer to Provider in the three (3) months preceding the date the claim accrued. Customer irrevocably waives any right to serve as a representative or participate as a member of a class of claimants in any lawsuit or arbitration against any Provider Party.
SIP Trunking Terms and Conditions
These Service Terms and Conditions govern enterprise voice and optional data session initiation protocol (SIP) trunking services offered by Lismore Coop Telephone Co. Key terms include: services commence on the Start Date and continue for the Term Commitment specified in the Service Order, with automatic annual renewal unless cancelled with 30 days written notice; broadband service is required; equipment remains the property of Lismore Coop Telephone Co. at all times; payment is due 30 days following invoice date with a late fee of 1.5% per month on unpaid balances; cancellation charges apply based on remaining term (100% for 1-year, 75% for 2-year, 50% for 3-year terms); emergency 911 services have limitations including loss of function during power or internet outages; liability is limited to one month's recurring charges; disputes are resolved by binding arbitration administered by AAA in Springfield, Illinois; governing law is the State of Illinois.
Digital Millennium Copyright Act (DMCA)
Pursuant to Title II of the DMCA, all claims alleging copyright infringement for material that is believed to be residing on Lismore Telephone Company's system or network should be promptly sent in the form of written notice to Lismore Telephone Company's Designated Agent.
Specific requirements for proper notification of claimed infringement are set forth in the DMCA (see 17 U.S.C. §512(c)(3)). Valid notification must be a written communication that includes: (1) Signature of copyright owner or person authorized to act on behalf of the owner; (2) Identification of copyrighted work claimed to be infringed; (3) Identification of the material claimed to be infringing and information reasonably sufficient to permit the service provider to locate the material; (4) Information reasonably sufficient to permit the service provider to contact the complaining party; (5) A statement that the complaining party has a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and (6) A statement, made under penalty of perjury, that the information in the notification is accurate.
NOTE: There are substantial penalties for false claims (see 17 U.S.C. §512(f) — providing sanctions for material misrepresentations of copyright infringement).
Filing a DMCA counter-notification: If a notice of alleged copyright infringement under the DMCA has been wrongly filed against you, you may submit a counter-notification to Lismore Telephone Company's Designated Agent. A valid counter-notification must include: (1) A physical or electronic signature; (2) Identification of the material that has been removed and the location at which it appeared before removal; (3) A statement under penalty of perjury that you have a good faith belief that the material was removed as a result of mistake or misidentification; and (4) Your name, address, and telephone number, and a statement that you consent to the jurisdiction of federal district court.
Upon receipt of a valid counter-notification, Lismore Telephone Company will forward it to the original complainant who submitted the DMCA notice. The original complainant will then have ten (10) days to notify Lismore Telephone Company that it has filed a lawsuit relating to the allegedly infringing material, otherwise Lismore Telephone Company will restore the removed material or cease disabling access to it.
Repeat Infringer Policy: Pursuant to Section 512 of the DMCA, it is Lismore Telephone Company's policy to terminate the account of repeat copyright infringers in appropriate circumstances.